Last Updated: February 4, 2026

Agreement to Terms

Welcome to Prime Steel Structures. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Prime Steel Structures, a metal building construction company located at 1341 E Pine Hill Avenue, White Cloud, MI 49349 ("Company," "we," "our," or "us").

By accessing our website at https://www.primesteelstructures.co/, using our services, requesting a quote, or entering into a contract with us, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

1. Services Offered

Prime Steel Structures provides metal building construction services, including but not limited to:

Design and construction of garages

Agricultural barns

Commercial buildings

Carports

Custom metal structures

Related construction and installation services

All services are subject to availability, feasibility assessments, and compliance with local building codes and regulations.

2. Quotes and Estimates

2.1 Quote Requests

When you request a quote or estimate through our website, phone, or in person, you acknowledge that:

Quotes are estimates only and not final prices

Final pricing may vary based on site conditions, material costs, design changes, and permit requirements

Quotes are valid for 30 days from the date of issue unless otherwise specified

We reserve the right to revise quotes based on unforeseen circumstances

2.2 No Obligation

Providing a quote does not obligate either party to enter into a contract. A binding agreement is formed only upon execution of a written contract signed by both parties.

3. Contracts and Payment Terms

3.1 Written Contracts

All projects require a written contract specifying:

Scope of work

Materials and specifications

Timeline and completion dates

Total cost and payment schedule

Warranty information

Terms and conditions specific to the project

3.2 Payment Schedule

Unless otherwise agreed in writing, our standard payment terms are:

Deposit: 50% of the total contract price due upon signing the contract

Progress Payment: Additional payments may be required at specified project milestones

Final Payment: Remaining balance due upon completion and customer approval

3.3 Accepted Payment Methods

We accept payment via:

Cash

Check

Credit/debit cards

Bank transfers

Financing options (subject to approval)

3.4 Late Payments

Payments not received within 10 days of the due date will be considered late. We reserve the right to:

Suspend work until payment is received

Charge a late fee of 1.5% per month (18% annually) on overdue balances

Pursue collection activities, including legal action

File a mechanic's lien on the property

3.5 Credit Card Processing Fees

Credit card payments may be subject to a processing fee of up to 3% of the transaction amount.

4. Project Timeline and Delays

4.1 Estimated Completion

We strive to complete projects within the timeframe specified in your contract. Standard lead times are typically 1-3 weeks, but may vary based on:

Project complexity and size

Material availability

Weather conditions

Permit approval timelines

Site preparation requirements

4.2 Delays Beyond Our Control

We are not liable for delays caused by:

Severe weather conditions

Acts of God (floods, earthquakes, storms, etc.)

Material shortages or supply chain disruptions

Permit delays or government restrictions

Customer-requested changes or lack of site preparation

Labor disputes or strikes

Pandemics or public health emergencies

Any other circumstances beyond our reasonable control (force majeure)

4.3 Customer-Caused Delays

If delays are caused by the customer (failure to provide access, incomplete site preparation, late payments, design changes), we reserve the right to:

Adjust the project timeline

Charge additional fees for extended project duration

Terminate the contract if delays exceed 30 days

5. Site Preparation and Access

5.1 Customer Responsibilities

The customer is responsible for:

Ensuring the site is properly prepared, level, and accessible

Obtaining all necessary permits and approvals (unless otherwise agreed)

Providing clear access to the installation site

Removing obstacles, debris, and vegetation as needed

Ensuring utilities are marked and avoiding underground hazards

Providing adequate parking and workspace for our crew

Securing necessary permissions from HOAs, landlords, or property owners

5.2 Site Inspections

We reserve the right to inspect the site before beginning work. If site conditions are found to be unsuitable or different from what was represented, we may:

Require additional site preparation (at customer's expense)

Adjust the project scope and pricing

Decline to proceed with the project

5.3 Underground Utilities

Customer must contact the appropriate utility locating service (e.g., MISS DIG in Michigan) before excavation. We are not responsible for damage to unmarked or improperly marked underground utilities.

6. Design and Customization

6.1 Design Tool

Our "Design Your Own Building" tool is provided for informational and planning purposes only. Designs created using this tool:

Are subject to engineering review and approval

May require modifications to comply with building codes

Do not constitute a binding contract or final price

Must be confirmed through a formal quote and contract

6.2 Custom Modifications

Requests for design changes or modifications after contract signing may result in:

Additional costs

Extended project timelines

Revised contracts requiring new signatures

6.3 Engineering and Permits

All structures are engineered to meet local building codes. We will provide engineer-certified plans when required. Customer is responsible for obtaining building permits unless otherwise agreed in the contract.

7. Warranties

7.1 Workmanship Warranty

We provide a 1-year workmanship warranty from the date of project completion, covering defects in installation and labor.

7.2 Material Warranties

14-Gauge Tubing: 1-year rust warranty

12-Gauge Tubing: 20-year limited rust warranty

28-Gauge Sheet Metal: Lifetime warranty (subject to manufacturer terms)

7.3 Warranty Exclusions

Warranties do not cover:

Damage caused by misuse, neglect, or alteration

Normal wear and tear

Damage from extreme weather events (hurricanes, tornadoes, floods)

Damage caused by failure to maintain the structure

Rust or corrosion caused by environmental factors (salt, chemicals, standing water)

Damage from accidents, vandalism, or acts of God

Structures not installed by Prime Steel Structures

Color fading due to sun exposure

7.4 Warranty Claims

To make a warranty claim, you must:

Notify us in writing within 30 days of discovering the defect

Provide photographic evidence of the issue

Allow us reasonable access to inspect and repair the structure

Our sole obligation under warranty is to repair or replace defective materials or workmanship at our discretion.

8. Limitation of Liability

8.1 Maximum Liability

To the fullest extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by the customer for the specific project giving rise to the claim.

8.2 Exclusion of Consequential Damages

We shall not be liable for:

Indirect, incidental, special, or consequential damages

Lost profits or revenue

Loss of use or loss of business

Cost of substitute services

Property damage not directly caused by our negligence

Personal injury not directly caused by our negligence

8.3 Third-Party Claims

We are not responsible for claims, damages, or liabilities arising from third-party actions, including but not limited to damages caused by contractors, suppliers, or other parties not under our direct control.

9. Indemnification

You agree to indemnify, defend, and hold harmless Prime Steel Structures, its officers, employees, agents, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

Your breach of these Terms

Your violation of any law or regulation

Inaccurate or misleading information provided by you

Your failure to obtain necessary permits or approvals

Your failure to properly prepare the site

Third-party claims related to the project

10. Cancellation and Refund Policy

10.1 Customer Cancellation

Before Work Begins: Customer may cancel with written notice. Deposit may be refunded minus a 10% administrative fee and any costs already incurred (materials ordered, permit fees, etc.)

After Work Begins: Customer may cancel, but will be responsible for all work completed, materials purchased, and a cancellation fee equal to 25% of the remaining contract balance

10.2 Company Cancellation

We reserve the right to cancel a project at any time due to:

Customer's breach of contract

Non-payment

Unsafe site conditions

Impossibility of performance

Customer misconduct or threatening behavior

In such cases, customer will receive a refund of any unearned deposit minus costs incurred.

10.3 No Refund After Completion

Once a project is completed and final payment is made, no refunds will be issued except as required under warranty provisions.

11. Property Rights and Liens

11.1 Mechanic's Lien Rights

We reserve the right to file a mechanic's lien on your property in the event of non-payment. By entering into a contract with us, you acknowledge our lien rights under Michigan law.

11.2 Clear Title

Customer represents and warrants that they have clear title to the property or proper authorization from the property owner to make improvements.

12. Insurance and Risk of Loss

12.1 Our Insurance

Prime Steel Structures maintains general liability insurance and workers' compensation insurance as required by law.

12.2 Customer Insurance

Customer is responsible for maintaining property insurance covering the structure and should notify their insurance company of any improvements made to the property.

12.3 Risk of Loss

Risk of loss transfers to the customer upon completion and acceptance of the project.

13. Intellectual Property

13.1 Company Property

All content on our website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Prime Steel Structures or our licensors and is protected by copyright, trademark, and other intellectual property laws.

13.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

Copy, modify, or distribute our content without permission

Use our trademarks or branding without authorization

Reverse engineer or decompile any website features

Use automated systems (bots, scrapers) to access our website

13.3 Design Rights

Custom designs created for your project remain our intellectual property until final payment is received. Upon full payment, you receive a license to use the design for the specific structure built.

14. Website Use and Conduct

14.1 Prohibited Activities

You agree not to:

Provide false or misleading information

Impersonate another person or entity

Interfere with website functionality or security

Transmit viruses, malware, or harmful code

Attempt unauthorized access to our systems

Use the website for any illegal purpose

Harass, threaten, or abuse our staff or other users

Post offensive, defamatory, or inappropriate content

14.2 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

15. Communications and Marketing

15.1 Electronic Communications

By providing your email address or phone number, you consent to receive communications from us, including:

Service-related notifications

Project updates

Promotional emails and newsletters

SMS messages (if you opt in)

15.2 Opt-Out

You may opt out of marketing communications at any time by:

Clicking "unsubscribe" in our emails

Replying "STOP" to SMS messages

Contacting us at [email protected]

Service-related communications (project updates, invoices) cannot be opted out of while you have an active project.

16. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://www.primesteelstructures.co/privacy-policy to understand how we collect, use, and protect your information.

17. Dispute Resolution

17.1 Informal Resolution

In the event of any dispute, controversy, or claim arising from these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiations.

17.2 Mediation

If informal resolution fails, the parties agree to participate in mediation before a mutually agreed-upon mediator. The costs of mediation shall be split equally between the parties.

17.3 Arbitration

If mediation is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Newaygo County, Michigan.

17.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

17.5 Exceptions

Either party may seek injunctive relief in court to protect intellectual property rights or to prevent irreparable harm.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Any legal action or proceeding related to these Terms or our services shall be brought exclusively in the state or federal courts located in Newaygo County, Michigan, and you consent to the personal jurisdiction of such courts.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Prime Steel Structures.

21. Entire Agreement

These Terms, together with any written contract for services and our Privacy Policy, constitute the entire agreement between you and Prime Steel Structures regarding the use of our website and services, and supersede all prior agreements and understandings.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor, affiliate, or third party without restriction.

23. Survival

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to warranties, limitation of liability, indemnification, and dispute resolution provisions.

24. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labor, or materials.

25. No Third-Party Beneficiaries

These Terms are for the sole benefit of Prime Steel Structures and you, and are not intended to confer any rights or benefits upon any third party.

26. Headings

Section headings in these Terms are for convenience only and shall not affect their interpretation.

27. Photos and Testimonials

27.1 Photography Rights

Unless otherwise agreed, we reserve the right to photograph completed projects for marketing purposes, including use on our website, social media, and promotional materials.

27.2 Testimonial Use

By providing a review or testimonial, you grant us permission to use your feedback in our marketing materials. We will use only your first name and last initial unless you provide explicit permission for more information.

27.3 Opt-Out

You may opt out of having your project photographed by notifying us in writing before project completion.

28. SMS/Text Messaging Terms

28.1 SMS Messaging Service

Prime Steel Structures offers SMS/text messaging services to provide appointment confirmations, project updates, quotes, and promotional offers to customers who opt-in to receive such messages.

28.2 Opt-In Requirement

To receive text messages from Prime Steel Structures, you must:

Provide your mobile phone number

Provide explicit consent through one of the following methods: Checking the SMS consent checkbox(es) on our website contact form Providing verbal consent during a phone conversation with our team Providing written consent on a quote request form during in-person consultations

Be at least 18 years of age or have parental/guardian consent

28.3 Types of Messages

We may send the following types of messages:

Transactional Messages (with your consent):

Appointment confirmations and reminders

Project status updates and installation schedules

Quote information and pricing details

Service-related notifications

Payment confirmations

Marketing/Promotional Messages (with separate consent):

Special offers and promotional discounts

New service announcements

Seasonal promotions

Company updates and newsletters

28.4 Message Frequency

Message frequency varies based on your activity, preferences, and the type of messages you've consented to receive

Transactional messages: Approximately 2-5 messages per project (appointment confirmations, updates, etc.)

Marketing messages: Approximately 2-8 messages per month (promotional offers, announcements, etc.)

Frequency may increase during active projects or promotional periods

We respect your inbox and will not send excessive messages

28.5 Message and Data Rates

By opting-in to receive text messages from Prime Steel Structures, you acknowledge and agree that:

Standard message and data rates may apply based on your mobile carrier's plan

You are responsible for all charges from your mobile carrier related to text messages (SMS/MMS)

Message and data rates vary by carrier and plan

Prime Steel Structures is not responsible for any charges you incur from your mobile carrier

Check with your mobile carrier for details about your specific messaging plan and rates

28.6 Opt-Out Instructions

You can stop receiving text messages from Prime Steel Structures at any time by:

Replying STOP to any text message from us

Calling us at (877) 593-7677

Emailing us at [email protected]

Submitting a written request to opt-out

Once you opt-out, you will receive one final confirmation message, and then no further messages will be sent unless you opt-in again.

28.7 Help Instructions

For assistance with SMS messages, you can:

Reply HELP to any text message from us

Call us at (877) 593-7677

Email us at [email protected]

28.8 Mobile Device Requirements

You must have a mobile device capable of receiving SMS/MMS messages

Supported carriers include all major U.S. carriers (AT&T, Verizon, T-Mobile, Sprint, US Cellular, and others)

Some features may not be available on all carriers or devices

28.9 No Guarantee of Delivery

While we strive for reliable message delivery, Prime Steel Structures does not guarantee:

That messages will be delivered without delay

That messages will be delivered at all

The security of message transmission over carrier networks

Message delivery may be affected by carrier outages, network congestion, device issues, or service interruptions beyond our control.

28.10 Consent Not Required for Purchase

Agreeing to receive text messages is not a condition of purchasing any goods or services from Prime Steel Structures. You may decline to opt-in to SMS messages and still receive our services.

29. Carrier and SMS Platform Liability Disclaimer

29.1 Limitation of Carrier Liability

Prime Steel Structures, its SMS service providers, and mobile carriers are not liable for:

Delayed, failed, or undelivered messages due to network issues, carrier outages, or technical problems

Messages sent to incorrect numbers due to user error in providing phone number

Charges incurred from your mobile carrier for receiving messages

Loss of data or information transmitted via SMS

Unauthorized access to messages due to device theft, loss, or security breaches

Any damages arising from your inability to receive time-sensitive messages

29.2 Carrier Terms and Conditions

Your use of SMS services is also subject to:

Your mobile carrier's terms and conditions

Your mobile carrier's privacy policy

Network availability and coverage provided by your carrier

Your mobile service plan and associated fees

29.3 SMS Platform Provider Terms

Our SMS messaging service is provided through third-party platforms. These platforms:

May have their own terms of service and privacy policies

Are responsible only for technical message delivery

Are not responsible for message content, timing, or business decisions

29.4 Customer Responsibility

You are responsible for:

Providing accurate and current mobile phone number

Maintaining a compatible device and active service plan

Protecting your device from unauthorized access

Notifying us immediately if your phone number changes

Understanding your carrier's rates and fees

29.5 No Warranty

SMS services are provided "as is" without any warranty of:

Continuous, uninterrupted, or error-free operation

Compatibility with all devices and carriers

Security of transmission

Accuracy or completeness of message content

29.6 Indemnification

You agree to indemnify and hold harmless Prime Steel Structures, its SMS service providers, and mobile carriers from any claims, damages, or expenses arising from your use of SMS services, including but not limited to claims related to carrier charges, unauthorized use of your device, or violations of these terms.

30. Age Requirements and Restrictions

30.1 Minimum Age Requirement

You must be at least 18 years of age to:

Use our website and services

Enter into a contract with Prime Steel Structures

Provide consent to receive SMS/text messages

Submit forms or requests through our website

Receive quotes or estimates

30.2 Parental Consent for Minors

If you are under 18 years of age:

You may not use our services without parental or legal guardian consent

A parent or legal guardian must complete all forms and contracts on your behalf

A parent or legal guardian must provide consent for any SMS communications

All communications will be directed to the parent or legal guardian

30.3 SMS Age Restrictions

To receive text messages from Prime Steel Structures, you must:

Be at least 18 years of age, OR

Have explicit written consent from a parent or legal guardian (if under 18)

Be the account holder of the mobile phone number provided, OR have the account holder's permission

30.4 Verification

We reserve the right to:

Request age verification or proof of parental consent at any time

Terminate services to users found to be under 18 without proper consent

Refuse service to anyone who cannot verify they meet age requirements

30.5 Parental Responsibility

Parents or legal guardians who provide consent for minors are:

Fully responsible for all activities and agreements made

Responsible for all financial obligations

The primary point of contact for all communications

Liable for any breach of these terms by the minor

30.6 Children's Privacy

Prime Steel Structures does not knowingly:

Collect personal information from children under 13

Send marketing messages to children under 13

Allow children under 18 to create accounts or contracts without parental consent

If we discover we have collected information from a child under 13 without proper consent, we will delete that information immediately.

30.7 Misrepresentation of Age

Misrepresenting your age or providing false information about age:

Is grounds for immediate termination of services

May result in cancellation of contracts without refund

Could result in legal action

Violates these Terms of Service

By using our services, you represent and warrant that you meet all age requirements stated in these Terms.

31. Dealer and Contractor Relationships

If you are a dealer, subcontractor, or business partner, additional terms and conditions may apply. Please contact us for specific dealer or contractor agreements.

32. Financing Terms

If you choose to finance your project through our financing partners, you will be subject to the terms and conditions of the financing agreement. We are not responsible for the financing company's decisions, rates, or policies.

33. Americans with Disabilities Act (ADA) Compliance

We strive to make our website accessible to individuals with disabilities. If you experience difficulty accessing our website, please contact us at [email protected] for assistance.

34. Contact Information

If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:

Prime Steel Structures
1341 E Pine Hill Avenue
White Cloud, MI 49349

Email: [email protected]
Phone: (877) 593-7677
Website: https://www.primesteelstructures.co/

35. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.